Holland America Line is changing the way guests digitally access shipboard experiences and information across the fleet with the launch of Holland America Line Navigator, a free mobile-friendly tool. Navigator does not need to be downloaded in advance, does not require an internet connection and works on the browsers of most personal devices including phones, tablets and laptops.
Using Navigator, guests can plan their daily activities, explore and book shore excursions, view restaurant menus and make dining reservations, view spa treatments, connect to paid internet and look at their shipboard account balance. Additional features include access to ship deck plans, a list of frequently asked questions and links to complimentary internet sites such as hollandamerica.com. Navigator can be accessed by connecting to the ship’s Wi-Fi network and opening the device’s browser.
“Consumers expect to be able to plan their activities digitally, and Navigator makes it easy for our guests to put many of our shipboard experiences at their fingertips,” said Orlando Ashford, president of Holland America Line. “Navigator is changing the way we’re presenting various options on board, and with all of the convenient features it’s easier than ever to plan your time and have instant access to personalized cruise details.”
To access the full functionality of Navigator, available for iPhone or Android, guests can create an account by following a simple registration process. Registering allows guests to plan a personal itinerary, make dining reservations, book shore excursions, view shipboard account information and connect to paid internet. There are no charges to register or use Navigator.
One of the key features of Navigator is that it allows guests to select and save specific activities to a personalized “my itinerary” to plan out their cruise days up to a week in advance. Those activities show up alongside booked dining reservations and shore excursions to truly help the guest get the most out of their time aboard.