Royal Caribbean Stumbles Then Swiftly Resolves Accessible Booking Request

The global travel and cruise sectors are actively demonstrating a strong commitment to consumer advocacy and progressive hospitality solutions. A recent consumer case involving Royal Caribbean highlights how top-tier travel providers work closely with families to ensure accessible family adventures Read More …

Airlines Seek Improvements for Vulnerable Travelers

The airline industry is facing increasing pressure to improve services and support for vulnerable travelers, a demographic expected to grow significantly in the coming decades. Luis Rodrigues, CEO of TAP Air Portugal, highlighted this concern, noting an observable rise in Read More …

United Airlines Expands Special Olympics Ambassador Program

United Airlines is beautifully championing inclusivity in the workplace with the exciting expansion of its groundbreaking Special Olympics Service Ambassador (SOSA) program. In a wonderful move that strengthens its commitment to creating meaningful employment opportunities, the airline is bringing this Read More …

Special Needs Group Honors Partner of the Year

The Special Needs Group (SNG) awarded Avoya Travel its 2024 Power Partner award for their commitment to accessible travel. Avoya encourages its travel advisors to become Certified Accessible Travel Advocates (CATA) through SNG’s program. This certification equips travel professionals with Read More …