Tag: #consumeradvocacy

wheelchair on beach

Royal Caribbean Stumbles Then Swiftly Resolves Accessible Booking Request

Posted onAuthorChris Owen

The global travel and cruise sectors are actively demonstrating a strong commitment to consumer advocacy and progressive hospitality solutions. A recent consumer case involving Royal Caribbean highlights how top-tier travel providers work closely with families to ensure accessible family adventures Read More …

the inside of an airplane with passengers sitting in seats

Southwest Pax Request Return To Open Seating

Posted onAuthorChris Owen

Southwest Airlines is facing significant backlash from long-time passengers following its transition from open seating to a standard assigned seating model in late January 2026. The shift, intended to boost revenue and attract brand-neutral travelers, has resulted in operational friction Read More …