Tag: #GuestService

cookies on a baking tray

Warm Cookies Remain A Classic Hospitality Tradition

Posted onAuthorChris Owen

The signature warm chocolate chip cookie served at DoubleTree by Hilton hotels has evolved into one of the hospitality industry’s most recognizable symbols of comfort and kindness. Since its inception in 1986, this simple welcome gesture has grown from a Read More …

Norwegian Unveils Cross-Brand Loyalty Status Program

Posted onAuthorChris Owen

Norwegian Cruise Line Holdings Ltd. has announced the launch of a new Loyalty Status Honoring Program, which allows guests to have their loyalty status recognized across its three cruise brands: Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises. Read More …