- Legal Action Filed: Padron & Lopez-Trigo, P.A. filed a negligence lawsuit in Orange County Circuit Court on behalf of a guest seeking damages exceeding 50,000 dollars following an injury at Universal’s Epic Universe.
- Identified Safety Hazard: The complaint alleges that water pooled from metal stanchion pole inserts in a heavily traveled queue and photo area, creating a slippery walkway.
- Focus On Premises Liability: The case raises key questions regarding theme park inspection schedules, queue maintenance, and the legal duty operators owe to keep public areas safe.
- Driving Industry Accountability: Legal leaders highlight how civil litigation helps establish higher safety benchmarks, encouraging proactive risk management across high-capacity attractions.
According to court filings in Orange County Circuit Court, a civil negligence lawsuit filed by law firm Padron & Lopez-Trigo, P.A. brings renewed focus to guest safety protocols, operational transparency, and facility management within major entertainment destinations. The legal complaint, filed on behalf of New Jersey resident Juan Bautista Tenjo against Universal City Development Partners, Ltd., addresses a slip-and-fall incident that occurred at Universal’s Epic Universe theme park in Orlando, Florida.

The lawsuit highlights the importance of maintaining rigorous safety standards in high-traffic theme park environments. According to court documents, the plaintiff was navigating a designated photo opportunity and attraction queue area when he encountered pooled water allegedly originating from metal stanchion pole inserts used for crowd-control barriers. The legal filing asserts that regular safety inspections, prompt surface repairs, and clear hazard warnings are vital components of maintaining a welcoming and secure environment for thousands of daily park visitors.
By bringing attention to premises liability and facility maintenance standards, civil litigation serves as a constructive catalyst for driving continuous public safety improvements across the hospitality and themed entertainment industries. Founding partners Mark Lopez-Trigo and Joshua Padron are offering professional legal insights regarding theme park duty of care, queue design safety, and proactive risk management. Ultimately, legal accountability plays an essential role in encouraging destination operators to continuously refine maintenance procedures, optimize pedestrian walkway monitoring, and ensure that world-class entertainment remains safe, accessible, and enjoyable for guests from around the globe.
