• A New Lounge Concept: American Airlines is launching a new type of lounge called “Provisions by Admirals Club,” designed specifically for travelers with limited time.
• Focus on Speed and Convenience: The lounge features grab-and-go food, personalized customer support, and a minimalist design to facilitate quick visits.
• Strategic Location and Timing: The first location will open in Concourse A of Charlotte Douglas International Airport (CLT) in late summer 2025.
• Broader Customer Experience Investment: This initiative is part of American’s larger strategy to enhance premium facilities and the overall travel experience at its major hubs.

Get ready for an enhanced travel experience at Charlotte Douglas International Airport. American Airlines is set to introduce an innovative new lounge concept, the Provisions by Admirals Club, scheduled to open in late summer 2025. This first-of-its-kind space is thoughtfully designed for travelers who are on the move and need a quick, refreshing break without slowing down their journey. Located conveniently in Concourse A, the lounge prioritizes speed, simplicity, and convenience.

This new concept is a wonderful reflection of American’s dedication to evolving with the needs of modern travelers. The layout is intentionally streamlined with high-top tables to support quick visits, ensuring you can get in, get what you need, and get on your way. Inside, you will find a welcoming environment with representatives available for personalized travel assistance. The lounge will also offer a delightful selection of fresh, flexible food options, including sandwiches, salads, snacks, and fruit, with vegetarian choices readily available.

The introduction of the Provisions by Admirals Club is part of a larger, system-wide investment by American Airlines to elevate the customer journey at its key hubs. It showcases the airline’s commitment to improving the travel experience at every touchpoint. For the millions of passengers traveling through Charlotte, one of the airline’s busiest hubs, this new lounge represents a fantastic new benefit, making travel more accessible, efficient, and enjoyable. Access policies will align with traditional Admirals Club locations, welcoming members, qualifying elite status holders, and day-pass purchasers.