- A new Phocuswright report shows AI use in travel is becoming mainstream, with one-third of U.S. travelers now using AI tools.
- A significant number of travelers (37%) now trust AI-generated recommendations enough to act on them.
- While the U.S. leads in overall AI usage for travel, France leads in using AI to plan an entire trip.
- The report predicts continued growth as AI becomes more integrated with booking, payment, and popular travel apps.
A new era of travel planning has arrived, with travelers happily embracing Artificial Intelligence to create their dream trips. A fascinating new report from Phocuswright reveals that AI is quickly going mainstream, with a third of U.S. travelers now using tools like ChatGPT and Google Gemini to plan and experience their journeys. This represents a wonderful “seismic shift in traveler behavior,” making the entire process more intuitive and personalized.

Confidence in these new tools is growing at an impressive rate. The study found that a remarkable 37 percent of travelers now trust recommendations from Generative AI enough to act on them, showing how quickly these platforms have become a reliable resource. This positive trend extends to the booking process as well, with up to a third of travelers across the U.S. and Europe expressing interest in booking their travel directly within an AI environment.
While the U.S. leads in overall usage, the report shows this is a global phenomenon, with travelers in the UK, France, and Germany also increasingly turning to AI for inspiration and planning. As the technology continues to mature and integrate more seamlessly with commerce and products like Google Maps, the future looks incredibly bright. The report beautifully illustrates that as AI tools get even better, travelers will enthusiastically follow, leading to more integrated and enjoyable journeys for everyone.
