• Exceptional Crew Satisfaction: Nearly 90% of Disney Cruise Line guests rate their onboard experience tied directly to crew members as excellent.
• Leadership Presentation at D23: Natacha Rafalski shared the achievement during a Disney Experiences panel featuring leadership across Disney’s global resorts and experiences portfolio.
• Rapid Global Fleet Expansion: Disney Cruise Line currently operates eight ships following the debuts of Disney Destiny and Disney Adventure, with plans to expand to 13 ships by 2030.
• Top Industry Recognition: The satisfaction milestone follows Disney Cruise Line being voted the number one large-ship ocean cruise line in Travel + Leisure’s 2026 World’s Best Awards

Disney Cruise Line continues to set the benchmark for world-class maritime hospitality, with an impressive guest satisfaction milestone highlighting the exceptional dedication of its shipboard staff. During a Disney Experiences presentation at D23, Natacha Rafalski, President of Disney Signature Experiences, revealed that nearly ninety percent of surveyed guests rate their cruise experience tied to crew members as excellent.

This standout satisfaction score underscores the essential role that frontline crew members play in bringing Disney’s legendary storytelling and warmth to life on the high seas. Leadership noted that crew members consistently build meaningful trust and long-lasting loyalty by making vacationers feel valued, welcomed, and celebrated throughout every moment of their voyage. Whether coordinating immersive youth spaces, providing attentive dining service, or delivering impeccable stateroom care, the crew’s dedication remains central to the cruise line’s global appeal.

The stellar guest ratings arrive during an era of unprecedented fleet expansion for Disney Cruise Line. Following the recent debuts of Disney Destiny and Disney Adventure, the cruise line currently operates eight ships and is progressing toward an ambitious goal of thirteen vessels sailing worldwide by the end of 2030.

In addition to strong internal satisfaction figures, Disney Cruise Line continues to receive top industry accolades, including being named the number one large-ship ocean cruise line by Travel and Leisure readers in the 2026 World’s Best Awards. By blending innovative ship design with authentic, personalized service, Disney Cruise Line ensures that ocean travel remains magical and memorable for travelers across the globe.