United App Tracks Security Wait Times Easily

Posted onAuthorChris Owen

  • A new pilot program introduces real-time TSA security wait time tracking within the United mobile app at seven major U.S. hubs.
  • The tracker provides estimates for both standard security and TSA PreCheck lanes to help travelers choose the most efficient route.
  • This digital innovation is designed to help passengers plan their airport arrival and navigate terminals with greater transparency.
  • The app includes additional high-tech features like real-time weather radar maps, automatic rebooking assistance, and integrated AirTag location sharing.

United Airlines is taking the stress out of travel with the introduction of a groundbreaking TSA wait time tracker integrated directly into its award-winning mobile app. This innovative digital tool provides customers with real-time estimates for security lines, marking a significant milestone as the first of its kind from a major U.S. carrier. By offering regular updates throughout the day, United empowers travelers to navigate airport lobbies with increased confidence and precision.

New TSA Wait Time Tracker Now Available in the Award-Winning United Mobile App.

The pilot program is currently live across United’s major U.S. hubs, including Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, and Washington D.C. Within the app’s travel section, users can find specific wait times for various security lanes, such as standard screening and TSA PreCheck. This level of transparency allows passengers to make informed decisions about which terminal entry points might offer the quickest path to their gates.

This feature is part of a broader commitment to digital innovation and customer transparency. Beyond security tracking, the United app offers a suite of helpful tools including a virtual gate assistant, personalized connection directions, and enhanced baggage tracking that integrates with Apple AirTag technology. These updates are especially valuable during periods of increased airport activity, ensuring that passengers stay informed about every aspect of their journey. By prioritizing self-service options and real-time data, United continues to lead the industry in creating a seamless and modern travel experience for everyone.